At Lawbox Design our human centric lawyers challenge the conventional way of delivering legal services by applying design thinking principles to the world of law through legal design.
user centric legal service.
Legal design at Lawbox is about making the legal user experience better. We deliver legal services for finance and other regulated businesses, startups, and scaleups by putting people first. It’s about applying a shift in mindset and questioning how fit for purpose traditional legal solutions really are.
What we offer isn’t just client empowerment and straight talking legal advice – our consultants or “Lawboxers” are also experts in the areas of financial regulation and compliance, commercial, and corporate law.
We passionately believe that, when applied strategically, legal design can improve business performance, innovation, brand perception, audience engagement, and conversion rates.
“Our challenge, and our mission, is to turn legal support from a need to a want”.
Natalie Murray, Founder | Lawbox Design
Today we operate in an environment where legal services are often a distressed purchase. Businesses only engage with a solicitor when they have no other choice.
This cannot be right.
Solicitors and legal experts are talented and highly trained individuals who can add a huge amount of value to any organisation, but there is something fundamentally flawed with the way we have been delivering our services if businesses are reluctant to engage with us until they absolutely need to.
We have been talking to business owners, compliance officers, and our clients’ customers to find out how they want legal services delivered and building a Lawbox that works for them. We have listened and created a legal service where we promise to:
switch off that clock.
Wherever possible we wrap our products up in a fixed price that provides you with cost certainty and transparency. We encourage our clients to call us with their concerns, questions, or just for a chat (all with the clock switched off)! For more on our transparent pricing policy take a look at our pricing.
keep an eye on the horizon.
We want to work with clients who are on a journey. We provide advice that doesn’t just meet the immediate concern, we think about the impact that it will have down the line. We don’t offer solutions that work for today but that won’t be fit for purpose when you grow.
Okay, so we are delivering legal services here, so whilst we can’t promise off the scale fun, we do try and inject humour and laughter in what we do. We use interactive workshops to plan and design our services and try to present the law in a way that is engaging rather than dull and sleep-inducing.
The biggest complaint that we hear time and time again is that lawyers just don’t listen. At the heart of our approach is empathy. We take time to listen and regularly check in to make sure that we keep listening.
but why “lawbox” we hear you ask?
Our name, Lawbox, is derived from one of our other passions, CrossFit!
A CrossFit box is a barebones gym to some, but heaven to a CrossFitter! It’s not just the venue that provides all the equipment in order for us to train, it’s a community of like-minded individuals, all striving towards a common goal. It’s a support network where we help each other through the hard times – the sticking points, and it’s the people that hold us accountable to make sure we hit our personal goals and make progress. This culture translates directly to our Lawbox, where we try and employ exactly the same principles.
Our Lawbox community is formed of our consultants (Lawboxers) and our clients. Just like with our Lawboxers, we don’t just work with any type of client. To get the most from our way of working, our clients share a special set of attributes. To find out more about our clients (and what they really think of us) visit our client page.
To find out more about how our legal design services can make a difference to your business take a look at our services.